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PRIVACY POLICY

Privacy Policy

Effective Date: April 15, 2026

Welcome to Hair Zen Studio ("we," "us," or "our"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.hairzenstudio.com or use our services.

1. Information We Collect

We only collect information that is necessary to provide you with the best possible salon experience. This includes:

  • Personal Information: When you book an appointment, submit a contact form, or sign up for communications, we may collect your name, email address, phone number, and physical address.

  • Payment Information: To process our required 50% booking deposits or cancellation fees, we collect payment details. Note: We do not store full credit card numbers on our servers; payments are processed securely through trusted third-party payment gateways.

  • Automatically Collected Data: Like most websites, we collect basic, anonymous data about how visitors use our site (e.g., IP addresses, browser types, and pages visited) to help us improve our online experience.

2. How We Use Your Information

We use your information strictly for business purposes, including to:

  • Schedule, confirm, and manage your salon appointments.

  • Process required booking deposits and manage billing.

  • Respond to your inquiries, quotes, and customer service requests.

  • Send you important updates regarding our policies, your appointments, or salon news.

  • Improve our website functionality and service offerings.

3. How We Share Your Information

We will never sell or rent your personal information to third parties. We only share your data with trusted third-party service providers who assist us in operating our business. This includes our website hosting platform, appointment booking software, and secure payment processors. These partners are legally obligated to keep your information confidential and secure.

4. Cookies and Tracking Technologies

Our website uses "cookies" (small data files placed on your device) to help the site run smoothly and to track basic website analytics. You can choose to disable cookies through your web browser's settings, though this may affect certain features of our website.

5. Data Security

We take the security of your personal data seriously. We use standard industry practices to protect your information from unauthorized access, alteration, or disclosure. However, please be aware that no method of online transmission or electronic storage is 100% secure.

6. Your Rights and Choices

You have control over your data. You may:

  • Opt-Out: Unsubscribe from any non-essential marketing emails or texts at any time by following the instructions in those messages.

  • Access or Delete: Contact us to request access to, correction of, or deletion of the personal information we hold about you.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date."

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

  • Hair Zen Studio

  • Address: 10850 Perry Highway Suite 5, Wexford, PA 15090

  • Email: hairzenstudio@gmail.com

  • Phone: 724-799-5834

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